Employee Self Service (ESS) is a combination of technology and organizational change that enables users to interact directly with their human resource data to inquire, review and act upon transactions in the workplace. ESS promises a "paperless" office, streamlined business processes, and the elimination of "administrivia" for human resource staff because employees and managers conduct basic transactions via computer that were formerly completed on paper forms and then processed by HR staff.
Often included with ESS is the ability for employees’ to apply for various reimbursements / online forms and have that application directed to the employee's manager for consideration. ESS focuses from these purely efficiency based application towards empowering employees and managers to take more responsibility for their jobs and development.
The principal advantage ESS is that it is a more efficient means of collecting changes to employee details. This is particularly true for organizations dispersed over a number of physical locations.
- An efficient means for collecting changes